Privacy Policy

1. About Aya

Aya is an AI-powered job search platform operated by Kwata Team Inc. ("we," "us," or "our"). This privacy policy explains how we collect, use, and protect your personal information when you use our services at apply.kwatateam.com.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

• Name and email address (for account creation and communications)
• Resume and professional information (for job matching)
• Job search preferences and criteria (job titles, locations, employment type)
• Skills, certifications, and work experience extracted from your resume
• Communication preferences

Usage Information

• How you interact with our service (pages viewed, features used)
• Job search activity and preferences
• Device and browser information
• IP address and general location data

3. AI Processing and Data Usage

Important: Aya uses artificial intelligence (AI) to provide its core services. By using Aya, you consent to the following AI processing:

AI Technologies Used

• Claude by Anthropic: We use Claude AI to analyze your resume, score job matches, generate personalized cover letters, and tailor resumes for specific job applications.
• Resume Parsing: AI extracts skills, experience, certifications, and other professional information from your uploaded resume.
• Job Matching: AI compares your profile against job listings to calculate match scores (0-100%).
• Document Generation: AI generates cover letters and tailored resumes based on your profile and specific job requirements.

Processing Time

When you submit a job search, our AI pipeline takes approximately 3-10 minutes to:

• Parse and analyze your resume
• Search multiple job boards (LinkedIn, Indeed, Glassdoor, etc.)
• Score each job against your profile
• Generate personalized cover letters for qualifying matches (70%+ score)
• Create tailored resumes for each qualifying match
• Identify skill gaps and learning opportunities

AI Limitations

AI may occasionally produce inaccurate or inappropriate content. You are responsible for reviewing and editing all AI-generated cover letters and resumes before use. We recommend customizing generated documents to accurately reflect your qualifications and voice.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI-powered job search services
• Match you with relevant job opportunities using AI scoring
• Generate personalized cover letters and tailored resumes
• Identify skills gaps and suggest learning opportunities
• Send you job alerts and service notifications via email
• Respond to your requests and provide customer support
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• AI Service Providers: Your resume content is processed by Anthropic's Claude AI for analysis and document generation. Anthropic processes this data according to their privacy policy.
• Email Service: We use our own email infrastructure (mail.kwatateam.com) to send notifications.
• Payment Processing: Stripe processes subscription payments securely. We do not store your payment card details.
• With your consent: When you explicitly agree to share information
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit (HTTPS/TLS) and at rest
• Secure authentication using Better Auth
• Regular security assessments
• Access controls and authentication
• Secure cloud infrastructure with automated backups

7. Data Retention

• Account Data: Retained while your account is active
• Resume Files: Stored securely for job search processing
• Job Search Results: Retained for 12 months to allow you to track applications
• Generated Documents: Retained for 12 months or until you delete your account
• Skill Gap Data: Retained to track your learning progress over time

You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and review your personal data
• Correct inaccurate or incomplete information
• Delete your personal information
• Export your data in a portable format
• Opt-out of email communications
• Withdraw consent where processing is based on consent
• Object to AI processing (note: this may limit service functionality)

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. See our Cookie Policy for details. You can control cookie settings through your browser preferences.

10. Third-Party Services

Our service integrates with third-party job boards and platforms to provide job search results. We are not responsible for the privacy practices of these external services. Job listings are sourced from public job postings.

11. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are under 18, please do not use this service.

12. International Data Transfers

Your information may be processed and stored in Canada and the United States where our servers and AI service providers are located. We ensure appropriate safeguards are in place for international data transfers.

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this privacy policy, our data practices, or AI processing, please contact us:

• Email: aya@kwatateam.com
• Contact form: Contact Us
• Company: Kwata Team Inc.